You can cancel your Pro subscription any time — you keep access until the end of the period you already paid for. Full refunds are available within 7 days of a first purchase, no questions asked.
The first lessons of every track and the full Visualizer Lab are free, with no account required. Nothing here needs a refund because nothing here is paid.
You can cancel at any time from your account settings. When you cancel:
| Situation | Refund |
|---|---|
| Within 7 days of your first Pro payment | Full refund, no reason needed |
| After 7 days, mid-billing-period | No refund for the current period; cancel to stop future charges |
| Duplicate or accidental charge | Full refund once verified |
| A technical fault stopped you using Pro features | Reviewed case by case — contact us |
Refunds are processed back to your original payment method through Razorpay, our payment processor. Once approved, it typically appears within 5–7 business days, depending on your bank.
Email retracersupport@gmail.com with the email address on your account and the approximate date of payment. We reply within 2 business days.